Residents’ Complaints to the City About Their FDDs #1

Here is one really direct complaint from a resident to the City:

I have now had three incidents of water problems directly related to the sump pump that never happened before this installation. I just had to replace the sump pump, which failed (and turned out to be discerned as a “piece of crap” as said by my contractor who pulled it out) after having to deal once again with flooding in my basement. When all was said and done, this latest wet basement incident cost me another $650 for new pump, labor and blowers. I am beyond annoyed at the frustration and cost this ‘project’ has caused. I feel that [the City-approved FDDP contractor] completely took advantage and installed an incredibly inferior piece of equipment AND they convinced me, and the project director, that I needed to spend the additional $700 at installation for the backup battery which served zero purpose before it malfunctioned and died. GOOD FREAKING GRIEF.


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